Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we're here to help.

Returns

We offer a 30-day return policy, which means you have 30 days from the date you receive your order to request a return.

To be eligible for a return, your item must:

• Be unused, unworn, and in the same condition that you received it.
• Include all original tags.
• Be returned in its original packaging.
• Be accompanied by the receipt or proof of purchase.

How to Start a Return

To request a return, please contact us at:

Email: sellerxt07@gmail.com

Please note: Returns sent without prior authorization will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If you receive an item that is:

• Damaged
• Defective
• Incorrect

Please contact us immediately so we can evaluate the issue and resolve it as quickly as possible.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)
• Custom-made or personalized products
• Personal care and beauty products that have been opened, tested, or used for health and hygiene reasons

Unopened items in their original factory-sealed packaging may be returned within 30 days.

We also do not accept returns for:

• Hazardous materials
• Flammable liquids
• Gases

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

Sale Items & Gift Cards

Unfortunately, we do not accept returns or refunds for:

• Sale or clearance items
• Gift cards

Exchanges

The fastest way to exchange an item is to return the original product. Once your return has been approved, you may place a new order for the item you would like instead.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without providing a justification.

To qualify, the item must be:

• Unused and unworn
• In its original packaging
• With all original tags attached
• Accompanied by proof of purchase

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued automatically to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not yet received it, please contact us.